Read How DANA Data Is Handled
Our Privacy Policy applies when you open an account, complete phone verification, sign in from a mobile browser or desktop, and contact our support team about account or wallet status. We may record account identifiers, device and browser details, security events, payment references, and messages you
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send us so we can confirm requests and investigate unusual access. For DANA, OVO, GoPay and QRIS, we use payment references to match a deposit or withdrawal request; we do not ask for your wallet password. Bank transfer and virtual account references may also appear in
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account records. We use data for account access, payment checks, service security and legal duties where local law permits. You can ask us what data is held, request a correction, or ask about deletion where applicable. The policy applies to supported Indonesian access, including connections from
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Medan, and any eligibility depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.